Find answers, learn how LedgerPort works, or get direct support.
Get up and running in under five minutes. Pick a guide below.
Step-by-step OAuth setup for sales channels and ERPs.
Read guideLearn what synced, pending, and failed really mean.
Read guideProducts, customers, taxes, and accounts explained.
Read guideManage multiple storefronts without complexity.
Read guideJump straight into the area you need.
Quick answers before you dig into the docs.
Any completed transaction synced to your ledger. Drafts and abandoned carts are excluded from your usage count.
Select a date range in your sync settings to backfill past data. LedgerPort processes orders in batches to avoid rate limits on your accounting platform.
Yes. LedgerPort is idempotent — re-syncing the same order will never create duplicates. We match on order ID and transaction reference before writing.
Yes. QuickBooks Online, QuickBooks Desktop (via Web Connector), and Xero are fully supported. NetSuite and Sage are coming soon.
Check the audit log for the specific error. Common causes: missing SKU mappings, closed accounting periods, or temporary API rate limits. See Troubleshooting.
Each store has independent mappings but shares your login and billing. Data never bleeds between stores. See Advanced Config.
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