Privacy Policy

Last updated: February 27, 2026

1. Introduction

LedgerPort (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information.

Transaction Data

To provide our synchronization service, we access and process transaction data from your connected e-commerce platforms and accounting software. This may include order details, product information, customer records, and financial data.

Usage Data

We automatically collect information about how you interact with our Service, including pages visited, features used, sync activity, and error logs.

Device & Technical Data

We collect browser type, IP address, operating system, and device identifiers to ensure security and optimize performance.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and sync data between your platforms
  • Send you service-related communications and updates
  • Monitor and analyze usage patterns to improve the Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our platform (hosting, payment processing, analytics)
  • Connected platforms as necessary to perform the synchronization you have configured
  • Legal authorities when required by law, regulation, or legal process
  • Business transfers in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Role-based access controls and multi-factor authentication
  • SOC 2 Type II compliance

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active. Transaction and sync data is retained according to your plan settings. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

8. Cookies

We use essential cookies to operate the Service and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings. Disabling essential cookies may affect Service functionality.

9. Third-Party Services

Our Service integrates with third-party platforms. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.

11. Children’s Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance.

13. Contact

For privacy-related questions or concerns, contact us at: